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Episode 9 - Herding Humans, a new way to lead change
In this episode of “Thoughts on Change,” Kelly proposes a shift from pushing change to “shaping what’s possible” through credibility and influence. She defines a “change shaper” as someone who shows up effectively when resistance appears, regardless of title, and outlines six characteristics: connect with curiosity and compassion to create safety; help with intention to build others’ capability without rescuing; advocate for what truly matters by linking change to purpose, values, and priorities; navigate the business environment by understanding pressures, informal networks, and organizational politics while translating between leaders and frontline teams; get the right people involved rather than convincing everyone; and energize positive momentum by celebrating small wins and highlighting progress. She emphasizes practice over perfection and previews deeper future episodes.
00:00 Why Change Pushes Back
00:33 Meet Thoughts on Change
01:02 Becoming a Change Shaper
02:20 Connect with Curiosity
03:21 Help with Intention
04:03 Advocate What Matters
04:43 Navigate Business Politics
05:38 Get the Right People
06:19 Energize Momentum
06:56 Practice Over Perfection
07:20 Wrap Up and Next Steps
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